Shipping & Returns
Orders received before 3pm Pacific Standard Time will be process that day. Orders after 3pm will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Every shipping option except USPS First Class allows us to send you a tracking number to track your order.
To check the estimated shipping time for UPS ground, use this link: https://www.ups.com/maps
and use the order date (if order placed before 3pm Pacific Time) or the next day's date (if order placed after 3pm Pacific Time) and 92128 as the zip code, and select "Shipped from this ZIP code" and then click submit to see an estimated shipping time; this will show you an estimated shipping time to areas in the US.
USPS First Class may or may not provide tracking, and even then it is unreliable.
To check estimated shipping time for USPS Priority Mail, use this link: https://www.usps.com/priority-mail/map/
and enter 92128 as the ZIP code; this will show you an estimated shipping time to areas in the US.
PO Boxes are shipped via USPS only.
Free Shipping Policy
Free shipping is shipped via Ground. Ground shipping only applies for the lower 48 states. Other states AK, HI, PR, and VI shipping cost will be applied. Expedited shipping upon request, customer is responsible for any additional fees.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
Returns can either be exchanged for a replacement, store credit, or the order can be refunded.